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Returns & Exchanges

Everything that is made to order is final sale, with the exception of damaged goods. Made-to-order items will end in a ".99". 

Returns and Exchanges
We accept unworn, unwashed, merchandise with tags on for exchange. Returns and exchanges can be made within 30 days of purchase.  You are responsible for the shipping fees for returning your items and the original shipping fees are non-refundable in case of returned items. SMDS is not responsible for returns lost in transit. 
Please include your packing slip with your return or exchange. To return an item, write “return” on the included packing slip. To exchange an item, write “exchange” on the included packing slip next to item and indicate the new item you wish to receive. 

In the case of damaged or incorrect items received, items will be replaced if we are informed within 30 days of purchase.

We ship from multiple locations, please email contact@shopsmds.com for mailing address.

Sale Items are final sale.

There is a flat rate restocking of $2.00 for the initial item, and $1.00 for each additional item.

Free Gift with Purchase

Any free gift with purchase must be sent back with your return to receive a refund to the original form of payment, unless otherwise stated. Exchanges are welcome. If free gift with purchase is not received, a refund in the form of a gift certificate will be issued. 
  

Please carefully review all product information and sizing before making a purchase. We can not edit orders once finalized, it is the customer's responsibility to confirm order details (size, color, address, discount codes if applicable, etc.) are correct at time of purchase.

 

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